If you’re not a Prime member, the shipping rate can depend on the urgency of receiving the items. Some people don’t mind waiting a couple of days, but most want their package delivered as soon as possible. But what happens when you pay for faster shipping and it’s late or never arrives? Not only will you be without your items, but you lost some money as well. Luckily, there are some ways in which you can at least get your money back. Even if you bought something from a third party that you aren’t happy with.
Order is shipped to an eligible address.The order was placed before “order within” countdown listed on the checkout page.If your items aren’t eligible for guaranteed delivery, and you selected “Ship my items as they become available” instead.Your credit or debit card must be successfully charged.
Explain the situation to the agent while having all your order details handy. The rep will tell you what options you have to resolve the issue.
