You’d be delighted to know that you can cancel your Sephora order on the official Sephora website. However, most orders can only be canceled up to an hour after the order has been placed. Items out of stock will automatically be canceled from your order, and you will receive a notification via email.
Steps You Can Take to Cancel Your Sephora Order
Step 1: Since Sephora provides you with the ease of shopping via the internet, they also provide the benefit of canceling orders. Though, they do have a policy for canceling orders. You can cancel your order within the 1-hour limit from when you have placed your order.
Sign in to Sephora and navigate yourself to the order listing page. Once you have located it, locate your order. Find the “cancel order” option on the page and click on it.
Step 2: The first step is enough to get your order canceled. However, in the case of the order still not canceling for whatever reason, we suggest you contact any of Sephora’s team members and seek guidance to cancel your order properly.
Step 3: In the case of the one-hour cancellation policy being missed, you can contact Sephora’s staff members and explain your situation to them so they can help you out with your order.
Step 4: Who can cancel the order? The most obvious answer is that you can do that yourself within the hour timeframe for any reason you want. However, there are also times when Sephora themselves can cancel your order, and this is for multiple reasons.
There may be payment issues. If your selected method of payment is not particularly successful, your order may be canceled.
The item you are trying to order may be out of stock. A couple of items or your entire order may or may not be out of stock and the order can be canceled if Sephora wishes to do so.
Another reason is policy violations. In the unlikely and unfortunate case of Sephora finding you in violation of any rule, they have the full rights to cancel your order whenever they wish to do so.
So, in the case that you are facing any trouble with Sephora orders, these could as well be the reasons for that. You can always contact Sephora to get a better understanding of why you are facing such problems in the first place.
If cancellation is not possible, you should think about returning.
Cancel Your Sephora Reservation
Can you cancel your Sephora beauty reservation? The answer to that is – yes! It’s a little different from the Sephora cancellation order process though.
To do this, you will need to sign in to the account from which you made your Sephora reservation. You will need to locate the page of your reservation and find two options. One will allow you to make any modifications to your reservation and the other will allow you to completely cancel your reservation.
If you’re looking for smaller changes such as timing, then you can simply choose to make modifications to your reservation rather than actually canceling it.
Cancel Your Sephora Order Via Phone
While the easier option may be to cancel your order online, you can still cancel your order via the phone. You are free to give Sephora a call, although, the difficulty you are likely to face is to give them the information about your placed order. You can find their number on their official website.
So, while you do have the option to cancel your order via a phone call, we suggest you do it online instead. The online process is a much quicker and easier solution.
Refunds for Your Sephora Order Cancellation
Right after you cancel your order online, you will almost immediately get your refund. However, it may be partial or in full.
While the refund will be initiated almost immediately, it may take a while for the refund to reflect onto your bank account.
Sephora will give you your money back in the same process that you used for your purchase.
Conclusion
So, to cancel your Sephora order, you only need to navigate toward the Sephora cancellation page on your Sephora account online. You can also do this via call with Sephora. Your refund for the canceled order will be immediately initiated, but it might take some time until you see it back into your account. So, don’t panic if you change your mind about your order, you can still cancel within an hour!
Do I need to pay for shipping if my order is canceled?
Answer: no!
Can I still get samples if part of my order is canceled?
Answer: yes, you can.
